Company Information and
Conditions of Service

Company Name: Kiseido Publishing Company
Registered Name: Kabushikigaisha Kiseido
President: Richard Bozulich
Address: Kagawa 4-48-32, Chigasaki-shi, Kanagawa-ken, Japan 253-0082
Telephone: 0467-81-0605
FAX: 0467-81-0605
Email: kiseido61@yahoo.com; kiseido@yk.rim.or.jp;
Home Page: http://www.kiseidopublishing.com and http://www.kiseido.com

Products

Books on the game of go, go equipment (boards, stones, bowls, etc.), items
related to the game of go.

Method of shipping

Through the Post Office, Nippon Express, Fukuyama Tsu-un, Yamato
Transport, Co., Ltd.

Dispatching

Products in stock are sent on the same or the next business day that the order is
received and payment confirmed. Products not in stock will be sent within ten
business days. Customers who order products that are not in stock or currently
unavailabe will be notified and payment, if made, will be refunded.

Methods of Payment

1. By bank transfer to our account at:
Tokyo Mitsubishi UFJ Bank
Head Office
Marunouchi 2-7-1, Chiyoda-ku, Tokyo 100-0005
SWIFT Code: BOTKJPJT
Account number: 5237171
Acccount Name: Kiseido Publishing Company (Kabushikigaisha Kiseido)

2. By transfer to our Japanese postal account: #00230-8-41131

3. By credit card: VISA or MasterCard

4. Through PayPal. Access is through our email address: kiseido61@yahoo.com

Security

Our certificate from RapidSSL.com ensures that all transactions made
through our web site, http://www.kiseidopublishing.com, are secure.

Extra charges

For orders of books or go equipment sent outside of Japan, up to 15% will be
charged for shipping and handling. For orders sent to the southern hemisphere or Africa, the buyer
should first consult with Kiseido to determine shipping cost.
For orders inside Japan, actual shipping cost plus consumption tax will be added.

Return Policy

If merchandise is damaged in shipment, it will be replaced or payment refunded.
If merchandise does not arrive within a reasonable time, it will be resent or payment
refunded.
If a different product than the one ordered is sent, it will be replaced or payment refunded.
If any problems arise, the customer should immediately contact Kiseido..
If the merchandise ordered has already been sent, it cannot be exchanged for other merchandise.
If the merchandise has been used by the customer, it cannot be returned.
If the merchandise has been specially requested by the customer, it cannot
be returned.

Copyright

The contents of Kiseido's home page, catalogs, or publications may not be copied,
distributed, or used without the permission of Kiseido. Request for use should be
sent to kiseido61@yahoo.com.



KISEIDO

Kagawa 4-48-32
Chigasaki-shi, Kanagawa-ken
Japan 253-0082;
FAX: +81-467-81-0605;
email: kiseido61@yahoo.com